W&C
WinAndClaim

Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of the WinAndClaim website and services operated by WinAndClaim (ABN: 34691820465, License No: 789104653). By accessing or using our services, you agree to be bound by these Terms.

WinAndClaim is licensed and regulated by the Office of Liquor and Gaming Regulation (OLGR) in Queensland, Australia, and operates under strict compliance with Australian gambling laws.

2. Eligibility

To use our services, you must:

  • Be at least 18 years of age
  • Be a legal resident of Australia
  • Have the legal capacity to enter into binding agreements
  • Not be excluded from gambling activities by any regulatory authority
  • Provide accurate and complete registration information

We reserve the right to verify your identity and eligibility at any time. Failure to meet these requirements may result in account suspension or termination.

3. Account Registration and Security

When creating an account, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to:

  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized use of your account
  • Maintain only one account per person
  • Provide valid identification documents when requested
  • Update your account information when it changes

4. Use of Services

Our services are provided for entertainment purposes only. You agree to use our services in accordance with all applicable laws and regulations.

You agree not to:

  • Use our services for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to our systems
  • Use automated systems or software to participate in games
  • Collude with other players or engage in fraudulent activities
  • Reverse engineer or attempt to extract source code from our platform
  • Transmit viruses, malware, or other harmful code

5. Financial Transactions

All financial transactions are processed securely through our licensed payment providers. You are responsible for ensuring that all payment methods used belong to you and are valid.

Deposits and Withdrawals:

  • Minimum and maximum transaction limits apply
  • Identity verification may be required for withdrawals
  • Processing times vary depending on the payment method
  • We reserve the right to request additional documentation
  • Winnings will be paid in Australian Dollars (AUD)

6. Game Rules and Prizes

All games are subject to specific rules and regulations as outlined on our platform. Prize amounts and odds are clearly displayed for each game.

Important points:

  • Game results are determined by certified random number generators
  • All games are independently audited for fairness
  • Prizes must be claimed within the specified time period
  • Tax obligations on winnings are the responsibility of the player
  • We reserve the right to verify winning tickets before payment

7. Responsible Gambling

WinAndClaim is committed to promoting responsible gambling. We provide various tools and resources to help you maintain control over your gambling activities.

Available tools include:

  • Deposit limits (daily, weekly, monthly)
  • Time limits and session reminders
  • Self-exclusion options
  • Reality checks and spending summaries
  • Links to professional gambling support services

If you believe you may have a gambling problem, please contact Gambling Help Online at 1800 858 858.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which forms part of these Terms.

We comply with the Australian Privacy Principles under the Privacy Act 1988 and implement appropriate security measures to protect your personal information.

9. Intellectual Property

All content on our platform, including but not limited to text, graphics, logos, images, and software, is the property of WinAndClaim or its licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.

10. Limitation of Liability

To the maximum extent permitted by law, WinAndClaim shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Our total liability to you for any claims arising from these Terms or your use of our services shall not exceed the amount you have paid to us in the 12 months preceding the claim.

11. Termination

We may terminate or suspend your account at any time, with or without notice, for any reason, including but not limited to violation of these Terms.

Upon termination, your right to use our services will cease immediately, and any outstanding account balance will be processed according to our standard procedures.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Queensland, Australia. Any disputes arising from these Terms or your use of our services will be subject to the exclusive jurisdiction of the courts of Queensland.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms, please contact us:

WinAndClaim

121 Exhibition Street, Melbourne VIC 3000

Email: support@winandclaim.com

Phone: 1800 WIN CLAIM

ABN: 34691820465

License No: 789104653

Last updated: 13 August 2025